Help Scout provides a customer support platform that combines shared inbox, help center, and live chat capabilities, plus AI features for handling support interactions.
Developer of a web-based electronic mail platform designed to support marketing campaign optimization. The company offers instant email previews, quality assurance tools, and in-depth analytics that integrate with all major browsers, enabling marketers, designers, and agencies to build, test, and refine campaigns more efficiently.
Developer of customer engagement software. The company's Voice of Customer programme consists of tools to conduct voice and digital surveys over multiple platforms which measure net promoter score and customer satisfaction and experience and are quick and easy to launch from organization's websites, enabling clients to gain insight and intelligence about their customers and thereby their deepen the relationship.
Developer of a demand generation software designed to help IT companies gain and retain customers. The company's software helps to capture new customers through sales and marketing automation, authority content creation, and inbound and outbound lead generation, enabling small and medium-sized companies to hire new staff, gain new skills, or take focus away from your core competence.