Guru is an AI-powered knowledge management platform designed to centralize company information and enhance workplace efficiency. It provides a unified source of truth through searchable "knowledge cards" that cover policies, procedures, FAQs, and best practices. By integrating with tools like Slack, Teams, and Salesforce, Guru delivers verified answers directly where teams work.
The platform is particularly beneficial for mid-market to enterprise organizations, especially in IT, HR, customer support, and compliance-heavy industries. Key functionalities include streamlined employee onboarding, instant access to customer support guides, and real-time sales enablement. Guru also features AI-driven search capabilities, content management tools, and robust governance and security measures to ensure information accuracy and compliance.
With plans starting at $15 per user per year, Guru offers cloud-based deployment and scalability through self-service guides. Users appreciate its seamless integrations and the efficiency gains it brings to onboarding and support processes.