Empower agents and turn customers into superfans with Calabrio's leading AI-powered workforce engagement management software suite for contact centers.
Developer of workforce optimization and customer interaction analytics software intended to enrich and understand human interactions. The company's customer engagement software provides services like call recording, quality management, speech analytics, workforce management, and performance management, enabling businesses to get analytic insights to catalyze growth through customer service contact centers.
Calibo is a software development company based in Southfield, Michigan, founded in 2020. The company offers a self-service orchestration platform designed to enhance digital, data, and AI innovation for enterprises. Calibo's mission is to simplify and accelerate the software development lifecycle, enabling customers to create exceptional digital products efficiently.
The platform integrates and automates processes, allowing for faster data product development and improved productivity. Key features include an Internal Developer Portal, Data Fabric Studio, and managed services for tech stack development and training. Calibo's solutions support various methodologies, including DataOps, MLOps, and DevOps, and aim to streamline application development and deployment. The company has filed five patents related to data management and software testing, showcasing its commitment to innovation in the field.
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.